How to Use Your Azenco Remote: The Complete Owner's Guide | Breslow Design & Build

Key Takeaways

Every Azenco system Breslow installs ships with a remote, and every remote works the same underlying way once you understand the layout — channels across the top, an open/close/stop pad below, and a lighting control built in. We've filmed three separate walkthroughs on job sites showing exactly how to use it, and this guide pulls all three together into one reference for owners who want the short version without re-watching the videos every time.

Understanding Your Channels

Most remotes are set up with six channels, numbered across the top of the pad. Any one of these channels can be programmed to control a single bay, multiple bays together, or the system's lighting. On a typical two-bay structure, channel one is programmed so both bays open and close together in sync — as the video explains, "we always program the system so that all louvers, no matter how many bays there are, whether it's a one-bay, two-bay, or four-bay, all open on one, because that's what most people want to do." From there, individual channels are assigned to each bay separately so you can run one side without touching the other.

Reading the Position Icons

Before you press anything, the icon next to each channel button already tells you where the louvers are sitting. A full circle made of small lines means the louvers are completely closed. A button with three-quarter lines around it means the louvers are partially open. Half the lines remaining means open a bit further, and a single quarter-circle segment means fully open. Reading that icon first means you always know the current state before you send a new command — useful when you're controlling a bay you can't see directly from where you're standing.

IconLouver Position
Full circle of linesFully closed
Three-quarter lines around circlePartially open
Half-circle of linesFurther open
Single quarter-circle segmentFully open

Opening, Closing, and Stopping On Command

The core controls are straightforward once the channel is selected: an open button, a close button, and a stop button in the center of the pad. Press open and the louvers on that channel rotate open; press close and they rotate shut. At any point mid-motion, pressing the center stop button halts the louvers exactly where they are — you're not committed to a full cycle every time you press a button.

A second demonstration on site shows this from the buttons themselves rather than the channel numbers: "this button is fully close, this button partially opens — you'll notice three-quarter circles around it, that'll open just a little bit automatically and stop." The same pattern repeats for each partial-open setting, with the fully-open button carrying the single quarter-circle icon, and the stop button available at any point in between.

Running Multiple Bays Together or Independently

On a structure with more than one bay, you have two ways to operate it: all together on the synced channel, or bay-by-bay on its individual channel. In the walkthrough video, one bay is assigned to a channel while a second bay is assigned to another — "if I want to open the other bay, I go to bay number four, which is programmed for the other individual bay, and then I could do the same thing: open, close, partial, partial, stop." You also have the option to run the louvers manually with the up and down buttons rather than the automatic partial-open presets, if you want a position that falls outside the pre-set stops.

Most owners default to the "all together" channel for daily use and only reach for the individual bay channels when they specifically want one side open and the other closed — entertaining under one bay while keeping the other closed over a dining set, for example.

Controlling the Lights

The same remote also runs any integrated lighting on the structure, typically assigned to its own channel. Pressing the up button on that channel turns the lights on, and the left and right arrows dim them up or down. This is a separate control from the louver channels entirely — opening or closing the roof has no effect on the lighting state, so you can run either independently of the other.

When to Call for Service Instead of Troubleshooting Yourself

Day-to-day, the remote is meant to be simple: pick a channel, check the icon, press open, close, or stop. If a bay stops responding, drifts out of sync with its icon, or the remote itself needs to be reprogrammed or replaced, that's a job for a technician rather than trial and error. Breslow services every product it installs for the life of that product, including remotes, motors, and programming — visit breslow.com/service/ to submit a request, or review our maintenance guidance for what ordinary upkeep looks like between service visits. If you're still deciding on a system, the full engineering behind remote-controlled operation is covered on the R-Blade™ pergola product page.

Ask your contractor: after installation, do I get a walkthrough of every channel on my specific remote, or just the basics?

Frequently Asked Questions

How many channels does the Azenco remote control?

A typical remote is programmed with six channels. One channel is usually set up to open and close every bay of louvers together, individual channels are assigned to each separate bay, and one channel controls the integrated lighting.

What do the icons next to each channel button mean?

The icon shows the current louver position. A full circle of lines means fully closed, three-quarter lines means partially open, a half-circle means further open, and a single quarter-circle segment means fully open.

Can I stop the louvers partway between open and closed?

Yes. Pressing the stop button in the center of the channel pad halts the louvers at whatever position they're in, so you're not limited to only fully open or fully closed.

What do I do if my remote stops responding or a bay won't move?

Most issues are simple to resolve, but a system that won't respond to remote commands should be looked at rather than forced. Breslow services every product it installs for the life of that product — submit a request at breslow.com/service/ and a technician will diagnose it.

Questions About Operating Your System?

Whether it's a remote walkthrough or a service call, our team supports every system for the life of the product.

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