Privacy Policy

Introduction

Breslow Design & Build ("Breslow," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit breslow.com or any of our subdomains, submit a consultation request, or otherwise interact with our services.

By using our website or submitting your information, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit personal information.

Information We Collect

Information You Provide

When you request a consultation, contact us, or fill out a form on our website, we may collect:

• Full name
• Email address
• Phone number
• Mailing address or project location
• State or region
• Project type and budget range
• Company name (for commercial inquiries)
• Any additional information you choose to provide in messages or during consultations

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and navigation patterns
• Referring URL (the page that led you to our site)
• Cookies and similar tracking technologies (see "Cookies" section below)

Information from Third Parties

We may receive information about you from third-party services we use, including:

• Meta (Facebook/Instagram): If you interact with our ads, Meta may share limited data such as your name, email, or ad interaction history so we can follow up on your inquiry.
• GoHighLevel (CRM): Our customer relationship management platform stores and processes your consultation data.
• Zoom: If you participate in a video consultation, Zoom may process your name, email, and meeting recordings in accordance with their privacy policy.

How We Use Your Information

We use the personal information we collect to:

• Respond to your consultation requests and inquiries
• Schedule and conduct design consultations (via Zoom and on-site visits)
• Provide project estimates and proposals
• Communicate with you about your project, including follow-up calls, emails, or text messages
• Improve our website, services, and marketing efforts
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party platforms that help us operate (e.g., GoHighLevel for CRM, Zoom for consultations, Meta for advertising)
• Team members: Our design and sales team to manage your project
• Legal compliance: When required by law, regulation, or legal process

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and improve your browsing experience
• Analyze website traffic and usage patterns
• Measure the effectiveness of our advertising campaigns
• Deliver relevant content and ads

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Cookies

We may use cookies from the following third-party services:

• Meta Pixel: Tracks ad conversions and helps us serve relevant ads on Facebook and Instagram
• Google Analytics: Measures website traffic and user behavior

Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-out: Opt out of marketing communications at any time
• Do Not Sell: We do not sell personal information, but you may still exercise your right to opt out of data sharing for targeted advertising

To exercise any of these rights, contact us at design@breslow.com or call (973) 798-9328.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request its deletion, and opt out of the sale of personal information. Breslow does not sell personal information as defined by the CCPA.

To submit a CCPA request, email design@breslow.com with the subject line "CCPA Request."

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business relationship, or comply with legal obligations. Consultation data is typically retained for up to 3 years after your last interaction with us unless you request earlier deletion.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

Breslow Design & Build
11 Vreeland Ave, Totowa, NJ 07512
(973) 798-9328
design@breslow.com